Replenishment Reconciliation and Dispute Management For ATMs
RRDM is an innovative and truly integrated solution designed to redress the many issues faced by banking professionals required to work with disparate systems for their ATM operation and management.
The system implements a systematic approach to considerably improve hitherto manual, as well as ad hoc processes of managing the workflows of:
- ATM replenishment
- ATM reconciliation
- Dispute Management
- Dispute Management based on current and past information
- Capture Cards Management
- Cash in ATM management
- Cash In Transit (CIT) cash statement
- MIS including ATM profitability and personnel performance
The comprehensive, user-friendly and intuitive interface guides users through the necessary steps required to reconcile both the ATM and host general ledger files. A single screen provides the operator with an overview of the reconciliation, automatically identifies differences and proposes actions to be taken to resolve them.